CANCELLATION POLICY

Cancellation & Appointment Policy: Your appointment time is reserved especially for you. Because Stillpoint Holistic Health is a small, appointment-based practice, adequate notice allows the opportunity to offer that time to another client. Please provide at least 24 hours' notice if you need to cancel or reschedule your appointment. Appointments cancelled or rescheduled with less than 24 hours' notice may be subject to a fee of 50% of the scheduled service price. No-Shows: Clients who do not arrive for their scheduled appointment and do not provide notice may be charged 100% of the scheduled service price. Late Arrivals: If you arrive late, your session may need to be shortened in order to respect the appointment time of the next client. The full scheduled service price will still apply. Depending on the amount of time remaining, it may not always be possible to provide the scheduled session. Illness & Unexpected Circumstances: Please do not attend your appointment if you are ill or experiencing symptoms of a contagious illness. I understand that illness, emergencies, severe weather, and unexpected circumstances happen. Cancellation fees may be waived at the discretion of Stillpoint Holistic Health when appropriate. By scheduling an appointment, you acknowledge and agree to this cancellation and appointment policy. Thank you for respecting the time that has been reserved for your care.